Terms of Sales

The following general conditions of sale govern all transactions established on the web catalog of www.smartiptvmaroc.com. Any order placed on this site assumes the client's unconditional and irrevocable acceptance of these conditions.



Article 1: object


This contract is a distance contract which aims to define the rights and obligations of the parties in connection with the sale of IPTV products, on the Internet, through our store.



Article 2 - Price


The prices of our products are indicated in MAD (Moroccan Dirham) all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated.

Currency conversion is displayed in MAD when selecting products. All orders, whatever their origins, are payable in Euros.

smartiptvmaroc.com reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of validation of the order and subject to availability.


Article 3 - Orders


You can order:

Detail the methods chosen, for example:

    On the Internet: smartiptvmaroc.com
    By email from Monday to Sunday 24/7.

The contractual information is presented in French and will be subject to confirmation at the latest when confirming your order.

Smartiptvmaroc reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 - Validation of your order

Any order appearing on the website www.smartiptvmaroccom implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.

All the data provided and the confirmation recorded will constitute proof of the transaction.

You declare that you are fully aware of it.

The order confirmation will be worth signature and acceptance of the operations carried out.

A summary of the information of your order and of these General Conditions, will be communicated to you in PDF format via the email address at your request



Article 5 - Payment



To pay for your order, you choose the payment method from those offered by www.smartiptvmaroc.com at the payment page.


In this case, the delivery of the transaction for debit from your account is carried out instantly with the delivery confirmation.

Your payments are secured by VOGUEPAY which offers a fully secure payment service.


The Consumer guarantees to smartiptvmaroc that he has the necessary authorizations to use the payment method chosen by him, during the validation of the Order Form.

In the event of payment by bank card, the provisions relating to the fraudulent use of the means of payment provided for in the agreements concluded between the Consumer and the card issuer between www.smartiptvmaroc.com and his banking establishment apply.

Confirming your order means that you have to pay the indicated price.

The debit of the card is made temporarily with the receipt of the order. In case of split deliveries, only the products shipped are debited.


Article 6- Availability


Our products are offered as long as they are visible on the site www.smartiptvmaroc.com and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability from our suppliers.
In case of unavailability of product after placing your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the website www.smartiptvmaroc.comm is not intended to sell its products in large quantities.



Article 7 - Delivery



The products are delivered to the delivery address indicated during the ordering process, within the time limit indicated on the order validation page.

In the event of delay in dispatch, an email will be sent to you to inform you of a possible consequence on the delivery time which has been indicated to you.

In the event of deliveries by a carrier, www.smartiptvmaroc.com cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.


Article 8 - Guarantee



All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects. In case of non-compliance of a product sold, it can be returned, exchanged or refunded.

All complaints, requests for exchange or reimbursement must be made by email: contact@www.smartiptvmaroc.com within 30 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the invoiced price and the return costs will be reimbursed upon presentation of supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.



Article 9 - Proof Archiving



smartiptvmaroc.com will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the Civil Code.



Article 10 - Force majeure



smartiptvmaroc.com is only held for the performance of its obligations insofar as no force majeure event hinders them.



Article 11 - Refund



 1 month tests and subscriptions are non-refundable.

    The warranty period for reimbursement is 15 days for subscriptions of 12 months.
    After 15 days no refund request is accepted for any reason.
    The refund request is made directly on your order in your customer area.
    The refund is processed within a maximum of 15 days.

We recommend that you test before committing.

1 month subscriptions are non-binding, order for renewal



Once you have requested a refund, you can no longer subscribe to our service at any time.